Effective immediately we will only be seeing urgent/emergent cases and only at the office. This will allow a more controlled environment for our staff and clients. We will be instituting virtual medicine options via phone calls, emails, and google video chats.
During the unknown period of NYC "shut down", we will not be utilizing the appointment scheduler as previously performed. While you can schedule distant appointments, those in the immediate schedule may have adjustments needed. In order for us to change to fit current needs, we would need to adjust factors of a third party application, which we currently can't do.
We ask ALL established or new clients to TEXT our office to make arrangements for appointments. Please provide your first/last name, pets name and purpose of the appointment. We can then set up and guide you for options for telemedicine support or coming to our office.
We hope everyone can be patient and understanding during this transition period. We are doing all we can to stay within the legal guidelines per NYS, to be able to provide appropriate urgent care to our clients and avoid our loyal Emergency/Specialty hospitals from being overwhelmed, and to keep ourselves and you as safe/healthy as possible by limiting social interaction.
Be Safe Brooklyn.